Axiom operates on zero data retention principles. Audio is processed on isolated GPUs and permanently deleted within 24 hours. We never sell your data or use it for AI training.
Last updated: July 20, 2026
1. Information We Collect
Account Information: Name, email address, and hashed credentials when you register.
Meeting Audio & Video: Captured exclusively during active transcription requests. Raw media is encrypted in transit, processed on isolated ephemeral GPU infrastructure, and permanently deleted within 24 hours of transcript generation.
Transcripts: Text outputs generated from your audio, stored securely and accessible only by you or team members you explicitly invite.
Usage Analytics: Aggregated, anonymized performance metrics to ensure quality. No personally identifiable information or meeting content is included.
Payment Details: Processed securely via Stripe. Axiom never stores or sees credit card details.
2. How We Use Information
To deliver AI transcription, speaker identification, and summary generation requested by you.
To authenticate user accounts and manage active subscription tiers.
To send essential transactional communications (e.g. transcript ready alerts, security updates). We never send unsolicited marketing.
To prevent fraudulent activity and protect system security.
3. Google API Limited Use Disclosure
Axiom's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google Drive & Calendar Access: Axiom accesses Google Drive files and Google Calendar events solely to retrieve user-selected audio recordings and meeting schedules at your explicit request.
No AI Model Training: Data accessed through Google Workspace APIs is never used to train, retrain, or improve generalized artificial intelligence or machine learning models.
Strict Data Sharing Restrictions: Google user data is never shared, transferred, or sold to third parties, except as strictly required to process your transcription request via isolated GPU subprocessors.
4. Subprocessors & Data Sharing
We never sell user data.
We share necessary information only with vetted cloud infrastructure providers under strict processing agreements: Supabase (Auth & DB), Vercel (Web Hosting), Modal Labs (GPU Processing), Resend (Email Delivery), and Stripe (Payment Processing).
Legal Compliance: Disclosure may occur only if mandated by binding legal order or court subpoena.
5. Zero Retention Policy
Audio Media: Permanently deleted within 24 hours of transcription completion.
Transcripts: Retained securely in your account until deleted by you.
Account Deletion: Permanent purging of user records upon request via Settings → Danger Zone within 30 days.
6. Chrome Extension Privacy
The Axiom Chrome Extension captures tab audio exclusively when initiated by the user.
It does not track browsing history, capture keystrokes, or access non-meeting web content.
Audio streams directly to encrypted API endpoints without local disk storage.
7. Security Protocols
TLS 1.3 encryption in transit and AES-256 encryption at rest.
Multi-Factor Authentication (MFA) and RBAC enforced across infrastructure.
Continuous vulnerability scanning and isolated execution environments.
8. User Rights & Contact
You retain full rights to access, export, or delete your data at any time.
EEA/UK/US Privacy Requests: For privacy inquiries or data rights requests, contact our privacy officer at astraytech007@gmail.com.